客户评价
由实住客人提供的真实点评
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The hotel is located in a very good and convenient area, which makes it easy to access nearby shops and amenities.
However, there are several areas that need improvement. Basic toiletries such as soap were not refilled prior to check-in and had to be requested. An ironing board was not available in the room and also required a request. The toilet hanging fixtures were not properly maintained and need repair. Additionally, parts of the room appear run-down and would benefit from refurbishment and general maintenance.
Overall, the location is a strong point, but improvements in room maintenance, housekeeping preparation, and facilities would greatly enhance the guest experience.
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Location of hotel is just connected to MRT via link bridge. There is eatery behind the hotel & it is open evening time only. Price is abit higher
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Even is a long times years hotel, but when you step in to hotel, you will feel very comfortable and like it. The room is big enough. Just some part in the room maybe hotel management overlook. But room door third lock spoiled,. But i choose to ignore it because i feel safe in the hotel.housekeeping need to alert because in my room toothbrush shower cap only provide one instead of 2.room slipper ourstanding but i able request blfron the staff. Check in and check out feel Smooth. Hotel got gym room, swimming pool etc. Last, car park need to pay RM4 and not free.
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For a “5 star” hotel, the rooms are very dated, stained and wall papers are peeling and moldy.
The first room we were in, the bed sheets had stains and one clothing cabinet were missing their doors. The safe was also not working.
Not satisfied, we are requested for a change of room and it was slightly better but the safe box was missing, no emergency torchlight and wallpaper was also peeling. The bed side lamp was also stained.
Either choose to refresh the hotel or put it as a 2 star hotel with the room conditions you have.
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The location is strategic coz easy access to main road and highways.. The reception staff is efficient but not that friendliest we have dealt with.. I had a bad experience using the hotel ‘Royale Text Action’ as it was not providing fast response as their aimed..
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For improvement, front desk staff must be alert with customers’ request. I stated my request online and once again reminded the staff when checking in. He nodded understanding it. Unfortunately, he didn’t fulfil it and didn’t clarify at all.
Overall, it’s a good stay.
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虽然酒店比较旧了但整体还算是OK的，早餐选择也很多，住宿价格也不贵??
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每次出差首选，出行方便，周边商场可购物，美食也很符合我们的口味，服务很好，环境舒适，
设施齐全，遇上圣诞氛围满满，
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Stayed with my friend at this hotel for 2 nights. The hotel is very beautiful eventhough it looks a bit rundown from the outside. Love the amenities provided. The tv display was not so clear and there is a something smelly coming from the carpet when we got back to the hotel in the evening. The bed and pillow were not that comfortable. With the price n location, i can consider to revisit this hotel in the future. The location is just beside The Curve and Mutiara Damansara MRT station. The toilet is the best. Strong water pressure and good heater
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房间很大，位置好，距离MRT地铁站2分钟，距离Curve和IPC商场、IKEA步行5分钟。
周边购物、吃饭都非常方便。
泳池还不错。
设备老旧，毛巾旧并发黄。
自助早餐种类一般，跟One World Hotel的早餐没法比。当然，价格摆在那，没什么可抱怨的。
如果为了交通便利，这家酒店是个不错的选择！
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白沙罗皇家朱兰酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+60-3-79599000 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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白沙罗皇家朱兰酒店地址：雪兰莪州 · 八打灵再也 · 万达广场 · No.2, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya
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